General

• Direct and supervise Team Members engaged in sales, guest experience, stocking, inventory management, etc.
• Do “Whatever it Takes” – willing to perform any work activities needed, such as cleaning and organizing shelves and displays, or selling merchandise when necessary.
• Provide “WOW!” customer service by greeting and assisting customers, and responding to customer inquiries, suggestions, and concerns.

Team Builder

• Help maintain positive, honest relationships with vendors/ suppliers, internal and external customers and all merchandise support staff.
• Help communicate product strategies positively and effectively with e-commerce team, sales team members, merchandisers, and additional stake holders to ensure channel merchandising aligns with business strategies.
• Support the product training, coaching and develop of team members through internal or vendor resources.

Increase Sales

• Manage department gross revenue to meet and/or exceed sales targets.
• Help identify items to maximize marketing strategies to determine lifecycle of each item while providing input in creating exit strategy and inventory aging standards.
• Help meet with sales representatives; attend trade shows and conferences to research new industry trends, processes, and new, exciting products.
• Assist in planning and executing events in your area to draw in customers.
• Assist in sales.

Manage Stock Items

• Manage an adequate supply & physical inventory of all stock items.
• Help develop a strategic merchandise assortment plan for multiple channels, including all retail locations, e-commerce, and marketplace platforms.
• Responsibility of product from the time it arrives until it is gone.
• Execute the strategy for reducing slow moving items, overstock, and discontinued items.

Data Integrity

• Assist in managing and leading updated pricing in the computer system.
• Be aware of low margin items in the computer and reasons for them.
• POS and manufacturer price exceptions and assist with new items and vendors to ensure they are loaded correctly.

Merchandising

• Ensure all items purchased fit in the allocated space.
• Develop a timeline that can be a guide for what needs to be done.
• Keep displays current with trends. Proper products and signage.

Other duties as assigned by management.

Scheduling - Must be willing and able to work the schedule of a retail environment, which includes but is not limited to:

• Saturdays
• Traditional holidays (Independence Day, Memorial Day, Black Friday, etc.)
• Physical presence/assistance for special store events (Ladies Night, Fall Festival, Old Fashioned Christmas, etc.)

Skills:

• General – which includes but is not limited to:
  • Organization/coordination of tasks
    • Must be detail-oriented – there are many moving parts in the store and warehouse in Hartville, as well as with the Team Members and departments located in the main office
    • Must be an excellent communicator with staff and departments across Lehman’s and HRM Enterprises
  • Being comfortable with computers and various computer programs which include but are not limited to:
    • Microsoft Office Suite
    • Spreadsheets – advanced or expert level user is a plus
    • Point of Sale (POS) and inventory system
  • Personal - which includes but is not limited to:
    • Social – being able to initiate and/or maintain a positive rapport with all departments of the Lehman’s business as well as external vendors.
    • Fiscal responsibility – working within monetary guidelines for all projects
    • Integrity – adhere to moral/ethical principles established by the corporate culture
    • Fairness – adhering to the principles of being non-biased and just
    • Trustworthy – deserving of trust and/or confidence, dependable, reliable
    • Strong Work Ethic – adhering to the moral benefit and importance of work and its inherent ability to strengthen character
    • Self-Control – being able to maintain an appropriate and calm composure, keeping emotions in check, controlling anger, and avoiding aggressive behaviors in all situations
    • Stress Tolerance – accepting criticism and dealing calmly and effectively with high-stress situations
    • Initiative – willingness to take on responsibilities and challenges
    • Attention to Detail – thorough in completing work tasks
    • Cooperation – pleasant with others while on the job and displaying a good-natured, cooperative attitude
    • Independence – self-guided, ability to work with little or no supervision and complete tasks/projects; closely related to Initiative and Work Ethic
    • Adaptability/Flexibility – open to change (positive or negative) and to considerable variety in the workplace

Lehman’s is consistently voted the “Best Destination” in Amish Country. The Assistant Store Manager will assist in maintaining a “WOW” retail shopping experience unlike any other. The Assistant Store Manager will assist Team Members in creating this memorable visitor experience by engaging guests positively and helpfully, offering accurate and relevant information in a manner focused on providing exceptional customer service, and creating an outstanding first impression by hiring, training, motivating, and leading qualified staff.

The Assistant Store Manager will perform duties which include but are not limited to staff management and general supervision of staff, increasing sales, monitoring stock items, etc.

We are committed to being a great place to work and encourage our team members to excel and grow professionally. As a member of our team, you can expect a great work life with Sundays free for your family, no late evenings, and a great benefits package that includes access to medical, dental, and vision insurance (Full-Time only).

At Lehman's, we believe that happy people give amazing customer service. And that treating people fairly and compassionately makes happy team members. We serve others the way we would want to be treated. If you want to join a team that works each day to go above and beyond our customers' expectations, then please apply for this great opportunity!